Sub-processors
Læs på danskLast updated: 2 June 2026
This page lists the third-party sub-processors that Kontekstwork ApS uses to provide the Kontekstboard service. Each sub-processor is bound by a written data processing agreement and processes personal data only on our instructions and within the scope set out in our Data Processing Agreement (DPA) and Privacy Policy.
Language. This page is published in English and Danish. The English version is the official text and prevails in case of any discrepancy.
Current sub-processors
| Sub-processor | Role / service | Personal data processed | Location | Transfer mechanism (if outside EEA) |
|---|---|---|---|---|
| Hetzner Online GmbH | Cloud hosting (compute, database, file storage) for the Service | All personal data processed by Kontekstwork | Germany / Finland (EU) | N/A — within EEA |
| Resend, Inc. | Transactional and notification email delivery | Recipient name, email address, message content (e.g. password reset, security alerts, invoices) | United States | EU Standard Contractual Clauses (Decision 2021/914), Module Two, supplemented with technical and organisational measures |
| Google Ireland Ltd. (and Google LLC) — Google Analytics 4 | Web analytics on the marketing website only (loaded outside the signed-in app), and only where the visitor has consented | Pseudonymous usage data, truncated IP address, device/browser metadata | EU servers; Google LLC (US) involved as joint controller / onward recipient | Google LLC is certified under the EU-US Data Privacy Framework |
| Polar.sh, Inc. | Merchant of Record — subscription billing, invoicing, payment processing, tax | Billing name and address, email, company name, VAT ID, transaction data; payment card data (collected and processed by Polar, not by Kontekstwork) | United States | EU Standard Contractual Clauses (Decision 2021/914), Module Two, supplemented with technical and organisational measures |
Observability and error monitoring
Application logs, metrics and error traces are collected by a self-hosted observability stack running on the Hetzner infrastructure already listed above. They are accessible only to Kontekstwork engineers and are not shared with any third party. No third-party error-monitoring sub-processor is used.
Notification of changes
Under Section 6 of the DPA, we will inform Customers of any addition or replacement of a sub-processor at least 30 days before the change takes effect, by updating this page and emailing registered Customer administrators.
If you object to a new sub-processor on reasonable data protection grounds, contact us at [email protected]. If the parties cannot resolve the objection within 30 days, you may terminate the affected part of the Service in accordance with Section 6 of the DPA, and we will refund any prepaid fees for the unused portion.
International transfers
All Kontekstboard application data is hosted exclusively within the European Union (Hetzner data centres in Germany or Finland). Where a sub-processor is located outside the EU/EEA, we rely on the safeguards set out in Section 7 of the DPA (adequacy decisions and/or Standard Contractual Clauses 2021/914 with appropriate technical and organisational measures).
A list of the specific safeguards in place for each sub-processor is available on request from [email protected].
Contact
Kontekstwork ApS CVR no.: 46512669 Address: Hørkrogen 6, 5270 Odense N, Denmark Privacy contact: [email protected]